Frequently Asked Questions

Everything you need to know about bringing Tumble into your home.

What makes Tumble products different from traditional home decor?

Tumble focuses on high-quality, spill-resistant materials and machine-washable designs that combine sophisticated aesthetics with the practical needs of modern living.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition.

Are your rugs and textiles pet-friendly?

Absolutely. Our products are designed with durable, non-toxic fibers that are resistant to odors and easy to clean, making them perfect for homes with pets.

How do I care for my Tumble rug?

Most of our rugs are machine-washable. Simply wash on a cold, gentle cycle and air dry. For minor spills, a damp cloth and mild detergent are usually sufficient.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.